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Natascha_De_Craene
New Contributor

FCHelper64.exe

Hello,

We recently implemented the Forticlient with anti-virus and webfilter.

I know see the System Event log full of errors of FCHelper64.exe, on all client pcs.

It appears about every 5 minutes.

Any idea?

 

Version installed 5.6.3.1130

 

Regards,

Natascha

 

1 Solution
Carl_Wallmark
Valued Contributor

This DCOM issue is fixed in FortiClient 5.6.5

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

View solution in original post

FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C
13 REPLIES 13
Markus
Valued Contributor

Same here (FC 5.6.4) Did you find anything about this error? Best,

Markus


________________________________________________________
--- NSE 4 ---
________________________________________________________

________________________________________________________--- NSE 4 ---________________________________________________________
rob
New Contributor

I too am getting this on multiple machines almost every minute in some cases several times a minute.

 

Using 5.6.4.1131

 

Unable to start a DCOM Server: {F9896E81-E0D8-4CDD-B297-D7541A8EED1A}. The error: "740" Happened while starting this command: "C:\Program Files (x86)\Fortinet\FortiClient\FCHelper64.exe" -Embedding

 

Carl_Wallmark
Valued Contributor

This DCOM issue is fixed in FortiClient 5.6.5

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C
rob
New Contributor

Still happening in 5.6.5.1150 - 2/5/18

 

Markus
Valued Contributor

After complete removal and re-installation it's gone - strange


________________________________________________________
--- NSE 4 ---
________________________________________________________

________________________________________________________--- NSE 4 ---________________________________________________________
rob
New Contributor

I removed it completely and reinstalled it this morning and still get the same results. - 5.6.5.1150

 

colin30
New Contributor

If you get the answer tell me pls, since I'm interested in the same!

alexlaza
New Contributor II

I get the same error only on few PCs. I reinstall it completly but it doesn`t work ... Does anybody had a solution ?

 

Kind regards

rob
New Contributor

Same deal here still. Generates roughly 1k entries in Event Viewer a day.

On version 5.6.6.1167 (most recent version at time of post)

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