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Jirka1
Contributor III

Created on ‎07-31-2017 01:24 AM

FAZ200D 5.6.0 GA - report error

Hi guys,

yesterday I made an update to 5.6.0. Everything seemed ok. Today, when attempting to generate a log and then download it, a "Web Server Error 500" error occurred. I've also tried another Report or older Saved Reports and the same result. Does anyone have a similar experience? Thanks Jirka

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hzhao_FTNT
Staff
Staff

Created on ‎07-31-2017 02:59 PM

Hi Jirka,

 

Could you please open a ticket and post the ticket number here?

 

Thanks,

hz 

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Jirka1
Contributor III
In response to hzhao_FTNT

Created on ‎08-01-2017 01:18 AM

Hi hzhao ticket ID is 2299454.

 

Thanks

 

Jirka

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