FAZ can't login after upgrade

[GhaidF]

Dears,

I upgraded FortiAnalyzar from v.5.6.0 to v.6.2.9.

after the upgrade, I can't log in to the system even with my user, super user (GUI), or console.

please advice.

regards,

[Debbie_FTNT]

Hey GhaidF,

there is no maintainer procedure in FortiAnalzyer as there is in FortiGate, but you do have a few options.

You can refer to this KB for an overview:
https://community.fortinet.com/t5/FortiAnalyzer/Troubleshooting-Tip-Restoring-FortiManager-or-FortiA...

I hope this helps!

[terryyinplc]

I have exact same issue! upgrade from 5.6 to 6.2.9 and tried everything but not able to login to the FAZ. Should be a but TAC wont help.

How did you fix it finally?