FAZ VM - Duplicate License [Trial, 7.4.1]

[mpodraza]

Hi,

I have a problem with a FAZ trial license. Some time ago I've been playing with a FAZ VM on Proxmox - restoring from backups and resizing data disk (of course within trial limits). After that I was getting errors about duplicated license.

I've decided to decommission the old license, delete the VM and start fresh. Sadly, with the new license and new VM I was still getting the duplicate license error.

With the support help, I was able to remove all old and decommissioned FAZ licenses from my account and once again deployed the new VM. Nothing has changed. I've even tried to create another Fortinet account, but no matter what I do, there is still an error.

Does anyone have any idea what to do to deal with this?

[tkramer]

I had to delete and make an entirely new VM but setting the VM version to 7.2 fixed it for me. There must be a compatibility problem with Proxmox 8.x. This helped a lot. Thanks.

[MaxiKolu1]

Thank you very much!

This solved the issue I had with my FAZ.

[mpodraza]

Thank You! That did the trick! FAZ is finally working fine, without complaining about duplicate license.

[AlexFerenX]

Run  "diagnose debug vminfo" - if you don't see value for "VU UUID" then you're in trouble - this (and Serial Number) is sent to Fortinet to verify license.