I am also very disappointed with my FAZ. The reporting is not useful. I have been trying forever to get answers about some of it.
For example, we frequently get requests from managers for an employee' s web browsing history for the past month. I have that some of those
reports appear to be incriminating when in fact they are not. Let' s say that I give a manger a report that says the user visited Facebook or made an attempt to
go to Facebook when in fact, they may have browsed a site that had a link to some Facebook
material. So now you have an employee that cant explain to their manager why that is on their report and managers that are not educated enough to know how that can happen.
In my environment, there needs to be a way to differentiate between things like that. We are a county government and things like that can get a person disciplined or worse.
The closest thing, I have ever seen to that was when in the reports, you could specify " Web Clicks Only" which was determined by the amount of time spent there. Now I guess there is nothing.
If there is something like that, I would love to know about it.