FAP-c24je on FG-60E - no airprint

[edwallig]

Hi,

FG-60e (6.0.4) in small home office build. Single wired subnet (192.168.10.x) with tunneled FAP-24je connected on port 2 (FAP IP x.10.12, tunneled SSID 10.95.0.x). From the wireless I am able to connect, browse Internet, access resources on .10 subnet (have a small NAS attached). PCs on the wireless can print but iPhones cannot - they get a "No AirPrint printers found" message. Printer is also wireless and on the same subnet and the iPhones.

Printer is an airprint-capable device (HP Officejet 8620) and airprint worked when I was using the old ATT router-provided wireless so hoping someone has some thoughts. This same config works fine when I use a FAP-221C so wondering if there is something that needs to be done to this specific model of AP.

Thanks in advance...

[Dave_Hall]

Sounds like you need to enable multicast forwarding.  There are a few KB articles on this, including this one.

[edwallig]

Thanks for the reply - I had added a multicast policy but not sure that is the issue. The printer is on the same wireless subnet as the iPhones - is there still a requirement for a multicast policy?

Thanks again for the help...

[wanglei_FTNT]

We have confirmed the issue and are fixing it.  It will take some time to get the fix into GA build. Meanwhile, we will see whether we can find a workaround. Will making the VAP bridge mode temporarily be acceptable for you? Your wireless clients would be on 10.12/x network 

[JayD_FTNT]

Hi Ed,

We have verified that bridge mode SSID will help to get airprint working. As Lei mentioned, will using bridge mode SSID work as a temporary solution for you? Wireless stations will be on 192.168.10.X network. Meanwhile, Dev is working on providing a fix for tunnel SSID and it should be available on next GA.

Let us know if you need any additional information.

[edwallig]

Thanks for the feedback....I'll look to see if bridge mode is the answer in this case and be watching for the next GA build.

[edwallig]

OK putting it in bridge mode did the trick! Thanks for the help :)