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fortired213413
New Contributor II

FAC Agent Issue

I'm facing issue while using 2fa fac agent for wins login

the fac agent login portal itself is not getting trigger and getting bypass with admin login

1 Solution
fortired213413

I tested by uninstall it and it worked fine
now without fct 7.0.13 2fa fac agent is working fine

View solution in original post

11 REPLIES 11
sjoshi
Staff
Staff

Hi fortired213413,

 

Please let me know the FAC version, Agent version and the was the working before?

Also you mean that the FAC 2FA login itself is not getting trigger and default Windows login is appearing?

Let us know if this helps.
Salon Raj Joshi
sjoshi

Also share if any snapshot of what login you are getting in your PC

Let us know if this helps.
Salon Raj Joshi
fortired213413

FAC version is 6.5.4

Agent version is v5.2

sjoshi
Staff
Staff

Please confirm if .NET and Visual Studio C++ versions are up to date

Let us know if this helps.
Salon Raj Joshi
fortired213413

Yes this are all install to updated version but still not working

sjoshi

can you share below output
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Fortinet\FAC_Agent_v1.0
Share snapshot.

Let us know if this helps.
Salon Raj Joshi
sjoshi

Also please confirm if FCT v7.0.13 is install

Let us know if this helps.
Salon Raj Joshi
fortired213413

Did you mean forticlient?

fortired213413

yes forticlient v7.0.13 is present on the PC

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