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Simon_Bingham
New Contributor II

Eve-ng Fortigate VM ccnnot install trial licence

Message " Error downloading licence"
3 interfaces , 1 cpu, 1gig ram 


others seem to have this issue also, questions un-answered.

 

Fortigate Day1 Issue.JPGFortigate Day1 Issue 1c.jpg

6 REPLIES 6
chauhans
Staff
Staff

Hello Simon,


Could you please refer below doc. link. This article describes the error encountered while deploying a FortiGate KVM due to an inappropriate FortiGate KVM image. 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-License-invalid-due-to-exceeding-all...

Hope the above doc. link would be helpful.

Thanks,

Shaleni

Simon_Bingham

Fortigate Day2.JPG

pdelapena

Hi @Simon_Bingham ,

You have provisioned an incorrect VM image. As you can see in the screenshot you have shared, you have used the image - "FortiFirewall-VM64-KVM" which is a different one. 

Use the "FGT_VM64_KVM" image instead. Download the compressed file that contains the image in the links below :
https://support.fortinet.com/Download/VMImages.aspx: new and latest versions.
https://support.fortinet.com/Download/FirmwareImages.aspx: older versions,

Also take note that you only have a maximum of one free evaluation copy per FortiCare account.
https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/441460/permanent-trial-mode-...

Regards,

Best regards,
Pau
Simon_Bingham

Thankyou however this does not appear to be my issue. 
I have manged to install a 6.x release this is working ( but with only 15 days on the trial ) 

FawziHafedh
New Contributor

Hi @Simon_Bingham

Did you solve your issue because I have same issue and did find any solution. 

 

pdelapena

Hi @FawziHafedh @ ,

Please try to check if you have provisioned an incorrect VM image. In the output of "get system status" try to see if the what's stated in the version is "FortiFirewall-VM64-KVM".

Use the "FGT_VM64_KVM" image instead. Download the compressed file that contains the image in the links below :
https://support.fortinet.com/Download/VMImages.aspx: new and latest versions.
https://support.fortinet.com/Download/FirmwareImages.aspx: older versions,

Also take note that you only have a maximum of one free evaluation copy per FortiCare account.
https://docs.fortinet.com/document/fortigate/7.4.3/administration-guide/441460/permanent-trial-mode-...

Regards,

Best regards,
Pau
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