Hi!
I am trying to upgrade FortiClient 7.2.2.0864 to FortiClient 7.2.3.0929. I have never encountered any problems upgrading FortiClient before, but in this case I am unable to do this on Windows Server 2019. It works fine on Windows Server 2022. I am able to upgrade if I run the installation as an admin, but not as system. And I must admit, I would prefer to not upgrade FortiClient manually on 50+ servers.
The error I get is the msi 1723 error.
Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action CA_InstallFCTServices, entry: MSI_InstallFCService, library: C:\Windows\Installer\MSIFAAA.tmp
Do you guys have any idea? I am puzzled as to why this is only a problem when upgrading as system, and on a Windows Server 2019.
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We updated to 7.2.4.0972, and there is no problem with this version.
Try the following:
I have tried to disable management of FortiClient, but this didn't do the trick.
The problem occurs when I try to upgrade using 'system', and so I have tried to look at the permissions on C:\Windows\System32\config\systemprofile\AppData\Local but of course 'system' have permission on everything there.
We updated to 7.2.4.0972, and there is no problem with this version.
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