Error when trying to add new Fortigate to FortiManager

[MikePruett]

Rolled out a new Fortigate at a clients office. It is running 5.2.2

FortiManager is running 5.2.1

When I try to add the device I get the following prompt:

The device's firmware version is inconsistent with the current ADOM version.

When I tell it to proceed anyways it says "Internal Server Error"

Anyone else ever have this happen?

[scao_FTNT]

Hi, Michael, what is the FGT model? I will do a check in the lab and also the ADOM you used to add device, what is the ADOM version?

Thanks

Simon

[MikePruett]

scao_FTNT wrote:

Hi, Michael, what is the FGT model? I will do a check in the lab and also the ADOM you used to add device, what is the ADOM version?

Thanks

Simon

Fortigate is a FortiWIFI 60D.

ADOM's I have never touched so whatever is default.

[scao_FTNT]

We tried on FMG 5.2.1 662 to add FWF60D b642 v5.2.2 in ADOMs with different version (4.3/5.0/5.2) OK and did not see "Internal Server Error", not sure if you can open a ticket and provide more details like FMG db config and FGT config in the ticket?

Thanks

Simon