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nanashi
New Contributor III

Error "Fortigate time is out of sync"

What are the possible reasons for the error "Fortigate time is out of sync" even though the current time is correct?

The settings of the time zone and NTP server address are correct.

3 REPLIES 3
funkylicious
SuperUser
SuperUser

if the commands in the link, https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-NTP-synchronization-issue/ta-p/19526... , show a correct date/time, the issue is cosmetic most of the time i've encountered it.

try opening the webui in incognito and the issue should go away.

"jack of all trades, master of none"
"jack of all trades, master of none"
nanashi
New Contributor III

Thank you for your reply.

kcheng
Staff & Editor
Staff & Editor

Hi @nanashi 

 

You may want to check your local browser if it is synced with a NTP server as well. This issue can happen if the FortiGate system time differs by more than 2 minutes from the local client (browser) time.

 

http://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-time-is-out-of-sync/ta-p/194503

Cheers,
Kayzie Cheng

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