Error on opening console

[Stefan_E]

Hi   Any one knows why I get this, uninstalled ,repair , cleaned all folders , reinstall still get .

See attached file

[M_S]

Hi,

I have the exact same problem. Have you found a solution for this?

/M

[Stefan_E]

No not yet, I installed it once and it worked, then the customer said u don't need to use vpn so I uninstalled it, but then they say I need the VPN , so I installed it again but then get this error.

I have cleaned all folder's I can think of-  program files ,, programdata ,, users and so on.

[M_S]

I have done som troubleshooting on my own. And found that there are one or more files missing after installation. And possibly a naming conflict between a folder and a file. When I start the GUI it fails when opening C:\Program Files\Fortinet\FortiClient\resources\app.asar\index.js. From this path I think that app.asar is supposed to be a folder but instead it is a file. And there are file named index.js. It seems that it is installation package problem.