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julienodetec
New Contributor

Error javascript forticlient

Hello, I allow myself to bother you for a forticlient problem on a Windows 11 workstation. I had 40 posts to do and this is the only one I had a problem with:

 

forti.png

 

 

 

I uninstalled the versions prior to 2015 of visual studio, and did a clean install x64 latest version 2015-2022: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 And, went back to an online installation of the forticlient, but still the same error.

 

Merci à vous pour votre aide,

Julien

Julien ODETEC
Julien ODETEC
8 REPLIES 8
Rathan_FTNT
Staff
Staff

Hello ,

Good day!

Please follow the below link to follow up on this error

https://community.fortinet.com/t5/Fortinet-Forum/Forticlient-VPN-A-JavaScript-Error-Occurred-in-the-...

Regards,

Rathan

EMEA TAC Engineer
julienodetec

Hello, Thank you for your answer, I have already followed this post and applied the solution, without it working.

Julien ODETEC
Julien ODETEC
julienodetec

Hello, I just bring up the topic, had another idea for resolution, a track that I could explore because I have already updated visual studio. Thanks

Julien ODETEC
Julien ODETEC
gfleming

What version are you on. If you are running 7.0 are you running latest 7.0.7 patch? There was a bug resolved for some JavaScript errors. https://docs.fortinet.com/document/forticlient/7.0.7/windows-release-notes/22791/resolved-issues (see bug ID 798055)

Cheers,
Graham
julienodetec

Hello, thank you for your answer, I can't find the 7.0.7. The maximum I find here https://filestore.fortinet.com/forticlient/ is 7.0.3. If you have a direct download link? Cordially

Julien ODETEC
Julien ODETEC
gfleming

Please go to https://support.fortinet.com, log in and then Support -> Firmware Download. Click the Download tab and Navigate to the correct version from there. You'll want to download FortiClientVPN if you do not have EMS server.

Cheers,
Graham
julienodetec

Hello,

Thank you, sorry for this late return. I downloaded different versions. I will run some tests with the user soon.

 

Best regard,

Julien

Julien ODETEC
Julien ODETEC
julienodetec
New Contributor

Hello,

Finally letting a few weeks pass and retesting with the online installer; the version installed on the workstation works.

Thank you all for your help.

best regard

Julien ODETEC
Julien ODETEC
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