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Dani_Royman_Simanjun
New Contributor

Error install forticlient 5

I have uninstall my forticlient version 4, because i want install the new version but that is not work and i get notification "No updates found. You already have the latest version of.." Now i dont have forticlient aplication because i can't install any forticlient application. please help m.

thx

1 Solution
awasfi_FTNT
Staff
Staff

Hello,

 

It looks like the installer couldn't connect to the source to get the image.

 

I don't think there are FortiClient files left on the PC, however to make sure FortiClient completely removed download FortiClientTools_5.2.4.0650.zip from https://support.fortinet.com and use FCRemove.exe under "SupportUtils" to remove the previous version then download the .exe version on your PC and install again.

 

Hope this will help

 

Regards

AWASFI

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3 REPLIES 3
awasfi_FTNT
Staff
Staff

Hello,

 

It looks like the installer couldn't connect to the source to get the image.

 

I don't think there are FortiClient files left on the PC, however to make sure FortiClient completely removed download FortiClientTools_5.2.4.0650.zip from https://support.fortinet.com and use FCRemove.exe under "SupportUtils" to remove the previous version then download the .exe version on your PC and install again.

 

Hope this will help

 

Regards

AWASFI
Dani_Royman_Simanjun

awasfi wrote:

Hello,

 

It looks like the installer couldn't connect to the source to get the image.

 

I don't think there are FortiClient files left on the PC, however to make sure FortiClient completely removed download FortiClientTools_5.2.4.0650.zip from https://support.fortinet.com and use FCRemove.exe under "SupportUtils" to remove the previous version then download the .exe version on your PC and install again.

 

Hope this will help

 

Regards

Thanks awasfi, it works

Joshua_MJ
New Contributor

If you are using windows pc check if forticlient program its fully uninstalled on your pc.

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