Error: Saml remote gateway is unavailable, please try again later.

[MarekC]

Have you ever seen this error?

Any idea how to solve this problem?

[kvimaladevi]

Hi MarekC,

I understand that you hae issue with SSL-VPN strange behavior for client access.

Allowing both authentication with and without user certificates in the same general SSLVPN setup becomes a bit more complicated due the order FortiGate applies to check certificates and match against realms

I will suggest you separate the SSLVPN cert user and SAML users using realms and enable virtual host for unintended certificate requirements for any realm

for more details, please refer to the kb below

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Combining-remote-user-authentication-and-c...

Regards,

Vimala