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Marcos_FDS1012
Contributor

Erro Fortinet Single Sing On Agent Configutation

After an update to my Windows Server 2022, Fortinet Single Sing On Agent Configutation stopped retrieving Show Logon Users information, is there any way to find out how to solve this?

21 REPLIES 21
stevessb

I changed our settings from the DC agent to event log polling as a workaround, that got us going. 

eihoward
New Contributor II

I am trying the 5.0.0315 version as described above to see if it solves the problem in Server 2019.  Will report tomorrow.

Huck234

Hello, it worked for you when you updated, I have the same problem.

eihoward
New Contributor II

Had to revert to 5.0.0314 and removed the update.

fro
New Contributor

Which versions of FortiOS are compatible with version 5.0.0315 ?

Marcos_FDS1012

I've removed the update, pending a solution from FortiNet

csmalls
New Contributor

We are also experiencing the issue and have an open ticket. So far, support has come back with uninstall update until dev team can resolve agent DLL lsass issue. As an aside, it took a lot of convincing and hoop jumping to get support up to speed and the response time was 5 days. I don't know what's going on within the organization but I'm worried.

csmalls

Markus_M
Staff
Staff

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-FSSO-breaks-after-installing-the-KB5...

This affects the DCAgent, which reports to the FSSO Collector. I haven't seen a distinction or explanation which agents are affected in what mode. Polling mode makes it work, the Collector Agent version makes no difference and they "usually" work just fine with any other version of DC/TS agent or FortiGate, unless there is some feature that needs to be supported by both. I'm now not taking the release notes and the supported version in consideration, they will still need consideration for the supported base OS the agents are running on.

 

Best regards,

 

Markus

dlema
New Contributor

Look this FSSO breaks after installing Microsoft KB... - Fortinet Community

I'm waiting for feedback from Fortinet support

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