Entitlement File not reflecting new expiry date on fortimanager

[sleepingzzz]

i am doing license renewal for fortiproxy using fortimanager as fortiguard server in an air-gapped environment.

after uploading the entitlement file into fortimanager, i could not see the new expiry date when executing the below command:

diagnose fmupdate fds-dump subs

can anyone advise if there is any issue with the entitlement file?

[Anthony_E]

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello,

May I invite you to open a ticket with our support?:

https://support.fortinet.com/welcome/#/

Regards,