Help
Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Sebastiaan_Koopmans
Contributor II

Created on ‎11-05-2018 01:44 PM

Endpoint dont get correct profile after OU change

HI All Since EMS 6.0.3. when we move an Endpoint to other OU where other EMS profile is applied the endpoint gets still old profile wich was applied to old OU. Tried to sync AD multiple times no errors. Extra info: Endpoint is visible in New (correct) OU but in summary screen it points still to old OU.

We have created an support ticket so if we get any update i will post it here. Anyone else experience this issue?

 

FortiAnalyzer / 6.4.0

FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6

FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0

FortiWeb VM / 6.3.2

FortiManager VM / 6.4.0

FortiAnalyzer / 6.4.0 FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6 FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0 FortiWeb VM / 6.3.2 FortiManager VM / 6.4.0
4351
0 Kudos
4 REPLIES 4
RockIT
New Contributor III

Created on ‎11-06-2018 12:30 PM

We have the same issue. Support reported it as a bug

2411
0 Kudos
Sebastiaan_Koopmans
Contributor II
In response to RockIT

Created on ‎11-06-2018 03:31 PM

Did you also uploaded DB backup, Logs (Debug level) and Diagnostic tool Cab files?If not please upload them in the ticket maybe that will help to solve it faster.

 

Little update from support on our ticket: still investigation

FortiAnalyzer / 6.4.0

FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6

FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0

FortiWeb VM / 6.3.2

FortiManager VM / 6.4.0

FortiAnalyzer / 6.4.0 FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6 FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0 FortiWeb VM / 6.3.2 FortiManager VM / 6.4.0
2411
0 Kudos
Sebastiaan_Koopmans
Contributor II
In response to Sebastiaan_Koopmans

Created on ‎11-13-2018 02:56 AM

Ticket update:

 

Dear Customer,  It should be fix in FortiClient EMS 6.0.4(Dec 04, 2018 - Dec 06, 2018 )  Kind Regards 

FortiAnalyzer / 6.4.0

FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6

FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0

FortiWeb VM / 6.3.2

FortiManager VM / 6.4.0

FortiAnalyzer / 6.4.0 FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6 FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0 FortiWeb VM / 6.3.2 FortiManager VM / 6.4.0
2410
0 Kudos
Sebastiaan_Koopmans
Contributor II
In response to Sebastiaan_Koopmans

Created on ‎12-12-2018 02:07 PM

EMS 6.0.4 has been released and the bug is fixed now!

FortiAnalyzer / 6.4.0

FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6

FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0

FortiWeb VM / 6.3.2

FortiManager VM / 6.4.0

FortiAnalyzer / 6.4.0 FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6 FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0 FortiWeb VM / 6.3.2 FortiManager VM / 6.4.0
2411
0 Kudos
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors
View all
Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Social Media
Security Research
Company
News & Articles
Contact Us

Copyright 2024 Fortinet, Inc. All Rights Reserved.