Hello Team , Someone should guide me on how to handle this issue please
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Hello firdausi12,
Kindly share more details about the product used & policy details with a brief topology of the network.
Best Regards,
Mohammed Ahmed
Hello Mohammed Ahmed,
Thank you so much , i really appreciate you.
Product used:
we are service providers ,so a colleaque tried to send out mail to the recipient aadamu@nercng.org but it shows delivered from his end but the recipient did not get the mail. so, i even tried to check SPF record for that domain nercng.org but found no record. so, below is the error message i found in fortimail
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