Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
adrenyeo
New Contributor

Email Collection export

I've just upgraded to FortiOS v5.6 from 5.2.1 and realized that there is no way to export collected email addresses from the captive portal as per before. Is there any way to do so with the current OS version or a rollback is needed?

Any advice is appreciated!

4 REPLIES 4
FortiKoala
Staff
Staff

As a workaround in the FGT GUI you can look at the Log & Report--> User Events

 

Then create a filter to look for log description "Email collecting succeeded" or "Email collecting failed", maybe a regexp like "Email collecting*" the field you want to export in the CSV list is "user"

 

date=2017-08-29 time=17:47:42 logver=52 logid=010000003 type=event subtype=user level=notice devid=FGT60D9999999999 vd=root action=email-collecting msg="User dave.pool@jooping.fr succeeded in email collecting" logdesc="Email collecting succeeded" user=dave.pool@jooping.fr status=success srcip=20.90.80.87 dstip=40.50.20.3 policyid=6 group=N/A reason=N/A authproto=HTTP(10.2.2.2)

adrenyeo

Interestingly, my GUI does not show "User Events" other than "System Events". 

 

 

FortiKoala

Do you have VDOMs configured? 

 

The feature specific events like User or VPN are view per VDOM

scuadro

Dear to solve and be able to download reports you have to enable the system / features -> Enable Email Collection. Then you can visualize on the monitor.

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors