Email Based 2 factor Authentication for FortiClient Access

[ssan239]

Hi Team,

I see an user created in our Firewall and has the EMail Based 2 Factor Authentication for his FortiClient access. User wanted to re-send the FortiToken Activation QR code email. May i know how to do this?

Regards,

Sanjay S

[ozkanaltas]

Hello @ssan239 ,

If you use email-based 2fa you don't need to send an activation code to the user. Because email-based 2fa sends mail to users with every connection request. 

If you use the FortiToken mobile app as a 2FA. You can follow this document to resend the activation code to the user. Or you can unassign and reassign a FortiToken from the user. This movement will have the same effect. 

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-How-to-resend-activation-codes-fo...

[jiahoong112]

to resend the Fortitoken activation QR code to the user again, you will need to remove fortitoken from that user and reprovision it.