When Foriclient EMS console show this error
"Body.installer_id" is missing.
Cloud delete all files in.
- C:\Program Files(x86)\Fortinet\ForticlientEMS\ClientUninstaller\
And run
C:\Program Files (x86)\Fortinet\FortiClientEMS>FcmUpdateDaemon.exe -e (output attached) to Generate Packages in other server and import it into Folders
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
The error message "Body.installer_id is missing" suggests that there might be an issue with the FortiClient EMS configuration, particularly related to the uninstaller. Check the logs for any additional error messages or warnings that might provide more context for the issue. Make sure that the FortiClient EMS service has the necessary permissions to access the ClientUninstaller directory and its contents. Try restarting the FortiClient EMS service to see if that resolves the issue. As you mentioned, you can try to generate the uninstaller packages on another server and then import them into the problematic server. Make sure the packages are compatible with the version of FortiClient EMS you are running . Ensure that the FortiClient EMS version is compatible with the FortiGate and FortiClient versions you are using.
Sounds like you've connected your personal computer to their EMS. In which case your IP, computername, username and the join date is already in the system. They know you did it. Just come clean and have them remove it from your PC.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1640 | |
1069 | |
751 | |
443 | |
210 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.