EMS certificate not trusted

[electrovalent1]

Hi,

My v7.2.5 Fortigate has  EMS certificate not trusted.

Is there a way to fix this?

[hbac]

Hi @electrovalent1,

Please check this article: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-EMS-certificate-not-trusted-with-cus...

Regards,

[electrovalent1]

Hi hbac,

I am here because i checked this article: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-EMS-certificate-not-trusted-with-cus...

It doesnt say what is the right certificate or the file type exported.

Also there is no option to comment on this article for someone to ask these questions.

[dbu]

Hi @electrovalent1 ,
Usually you should upload on the Fortigate the Root_CA that signed the EMS certificate and the Intermediate_CA if signed by a intermediatte CA . You need to have the full chain of certificates. 
Here is a very good article to understand more about the certificates:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-TLS-and-the-use-of-Digital-Certificates/ta...

Here is  how to troubleshoot your issue : 
https://docs.fortinet.com/document/fortigate/7.4.1/administration-guide/185333/configuring-forticlie...

You can share here if you see any error so we can analyze further. 

Regards!

[electrovalent1]

Ok, thanks.