Dears, I have EMS 7.2.3 build 0949
First, when integrated with AD for my environment that includes 1700 users, I had many computers showing with no User and no IP for almost 1000 machines.
Should I install forticlient by group policy? I did that but still showed the same, then I connected to each machine and just mentioned EMS IP and connected then all was fine.
Today I found some machines when I add the EMS to connect it gives an error: "the endpoint is blocked from connection to EMS".
Kindly for your advice.
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Do you know if this device was a marked as "Excluded form Management " in the EMS. ?
Try this :
Go to EMS --> Endpoints --> All endpoints --> search for that device --> select --> Action --> Enable Management
Or
Have you enforced invitation only registration ? EMS--> System settings
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