EMEA - IMPORTANT NEWS FROM FORTINET

[UkWizard]

They will be no longer providing first line support to end-users, so all customers now need to go via their reseller for first line, who will in turn escalate where needed. Bit of a shock to us resellers, but you do need to know. ** EMEA ONLY HAS FAR AS I KNOW **

[UkWizard]

You lucky lot ...... more work for us resellers now.... grrr Have modified the thread name to reflect its only EMEA..... until i find out its just the UK which would be blimmin typical

[g3rman]

Looks like it also affect certain Asian countries. Ironic that this appears to also be the case for China considering Fortinet' s origin ;) >For customers in China, Japan, Korea, and other Asian countries, please contact >your Fortinet Partner for live support.

[vanc]

ORIGINAL: g3rman Looks like it also affect certain Asian countries. Ironic that this appears to also be the case for China considering Fortinet' s origin ;)

So you think Fortinet started from China? That' s too far from the fact. Although Fortinet' s founder Ken Xie was a Chinese, Fortinet was founded in US and the Fortigate product was created by both US and Canada (not China) offices. There was barely anything in its China offices 4 years ago except some sales people. :) The main research centers are still in US and Canada only. Fortigate is being worked on from these two countries, exclusively. Sorry, no flame wars, just facts.

[rwpatterson]

Refreshing to see that something hasn' t been farmed into the far East....

[UkWizard]

I

So you think Fortinet started from China? That' s too far from the fact. Although Fortinet' s founder Ken Xie was a Chinese, Fortinet was founded in US and the Fortigate product was created by both US and Canada (not China) offices. There was barely anything in its China offices 4 years ago except some sales people. :) The main research centers are still in US and Canada only. Fortigate is being worked on from these two countries, exclusively. Sorry, no flame wars, just facts.

I agree on the first part, but the coding is done by the chinese, I am sure I was told by fortinet staff a while ago. Thats also why there are the odd translation hiccups on the GUI as well.

[#7]

Fortinet' s website is in Tiawan...maybe that' s why they figured it started in Asia.

[BBoysza]

..and the units are built there, but what isn' t these days. The OS is ZebOS ARS by IP Infusion, a subsidiary of Access Co, LTD in Cali. IP Infusion' s technology had its beginnings in 1995 when the company' s co-founder and CTO Kunihiro Ishiguro was working at a large Japanese ISP (a joint venture between Marubeni and British Telecom) that was building Japan' s Internet backbone using standard high-speed routers. During this time, Ishiguro decided to develop a platform-independent BGP route reflector that could easily be ported to multiple platforms. In 1996, Ishiguro joined co-founder Yoshinari Yoshikawa at Digital Magic Labs in Japan with the intention of developing platform-independent software for OSPF, BGP, and RIP for both IPv4 and IPv6. After building a large community of users of the software, Ishiguro and Yoshikawa recognized the tremendous potential this technology had for use in the market and decided to create a company. With help from initial investments from Bill Tai and T. Peter Thomas of IVP, as well as Michio Fujimura of IT-Farm, Yoshikawa and Ishiguro founded IP Infusion as a US company in 1999, with headquarters in Silicon Valley. A wee bit off the original topic, but... :)

[#9]

While we' re at it: The last box I opened from Fortinet which was an RMA for a 5001 last week. Unless I' m mistaken it had a stamp on it " Made in Taiwan" . Just the hardware of course.