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Kaz
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Disable FortiCloud 2factor using FortiToken login

Hi, I recently had an issue with my iPhone that requires me to reset the whole phone.

My fortitoken mobile inside the iPhone is now empty.

When I try to login to my FortiCloud account, I can't get past the FortiToken 2 factor request for number.

 

How do I disable or reset the account to not use 2 factor on Fortitoken?

I tried resetting the FortiToken, but the key that was used before this was based on the free FortiToken license in the FortiWifi.

Trying to reset it again shows an error with FortiCare subscription (I don't have a valid FortiCare for the FortiWifi anymore.)

 

I using a FortiWifi-60D running FortiOS-6.0.0.

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