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DarwinPH
New Contributor

Created on ‎04-09-2018 06:22 PM

Different user showing on Fortinet bar

Greetings!

 

We have setup captive portal on our network using local authentication. For some reason, some devices that are suppose to login first already show the Fortinet bar with a user logged in. Any ideas on why this happens?

 

Thank you all in advance!

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Fishbone_FTNT
Staff
Staff

Created on ‎04-11-2018 12:01 AM

Hi DarwinPH, just a wild guess: don't you have some users/devices behind NAT from FortiGate point of view? So they share the same IP...

 

Regards,

 Fishbone)(

smithproxy hacker - www.smithproxy.org

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Fishbone_FTNT
Staff
Staff

Created on ‎04-11-2018 12:01 AM

Hi DarwinPH, just a wild guess: don't you have some users/devices behind NAT from FortiGate point of view? So they share the same IP...

 

Regards,

 Fishbone)(

smithproxy hacker - www.smithproxy.org

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DarwinPH
New Contributor
In response to Fishbone_FTNT

Created on ‎04-12-2018 07:34 PM

Fishbone, thank you for your response! Got a hint on the solution from it - 'share the same IP'. Our DHCP lease time is way shorter that the idle time out for the captive portal to deauthenticate the users.

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