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pgeusen
New Contributor

DNS no longer works on Linux after migrating Firewalls

After replacing our Fortigates 100E with Fortigate 60F the DNS settings on our Ubuntu/Xubuntu workplaces no longers works. Windows PC's in the same VLAN have no issues with DNS.

 

When trying to ping form Ubuntu:

ping: adc001: Temporary failure in name resolution.

 

I have tried on multiple existing pc's but I have also installed new Ubuntu and then the same issue is there. 

What 

5 REPLIES 5
ebilcari
Staff
Staff

Based on your description it seems like a DNS suffix issue. Check if there is any configuration change on the new FGTs, you can find more information on this article.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
pgeusen

When I try adc001.domain.local i get the sames response.

pminarik
Staff
Staff

Make packet captures of both and compare. DNS is ultimately quite simple, so you should be able to identify the difference.

[ corrections always welcome ]
pgeusen
New Contributor

When I send a ping from the Ubuntu PC I get no activity on the Fortigate. When I use the dig command I see activty but I see the following errors

 

  • Flags: 0x8182 Standard query response, Server failure 
  • Flags: 0x8183 Standard query response, No such name
pminarik

If the FortiGate doesn't even get the packet maybe it's going in a completely different direction?
Try checking the basics. (ARP, ping to gw IP, ping to some public IP, does the dst MAC of internet-bound packets match the FGT's MAC?, etc.)

[ corrections always welcome ]
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