Customizing Quarantine Report

[epic0000000]

Hi,

We are working on customizing the quarantine report for our users and would like to include additional information. Specifically, we’re trying to add the classification or reason why an email was quarantined.

However, we’re unsure which variables are required to include this information in the report.

Could you please advise?

[Anthony_E]

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello,

To customize a quarantine report to include additional details like classification or reasons for an email being quarantined, you need to modify the email template in FortiMail. This involves using specific variables within the template structure, which can be configured through the FortiMail administration interface. The exact variables for classification or reasons are not specified in the search results, so consulting the FortiMail documentation or support may be necessary for precise customization.

Hope it helps.

Regards,

[epic0000000]

Thank you for the information, yes it is the exact variable that I'm trying to find.