Custom dashboard missing after FortiGate upgrade.

[martyyy]

Hi,

After upgrading our FortiGates to version 7.4.7, we noticed that the "Bandwidth" tab/section under Dashboard is missing, along with all the previously created graphs.

While we can manually add a new Bandwidth dashboard, this isn’t practical since we manage around 100 sites/firewalls. Before the upgrade, all sites had bandwidth dashboards with graphs already populated, but these were lost after upgrading.

Is there a way to retain existing bandwidth graphs after the upgrade? We were expecting to gain features, not lose them, especially at scale.

Thanks in advance.

[BillH_FTNT]

Hi @martyyy 

That is not so weird. However I will test in my lab in advance and if posible, Could you please share some more information

- What is your device ?

- What is the original version ?

- How did you upgrade ?

- Could you please share the configuration with me through my email bhoang@fortinet.com ?

I need this information to reproduce this issue in the lab. Then, I will work with engineering team to investigate the issue. Thanks

Regards

Bill 

[martyyy]

Hi @BillH_FTNT 

FGT40F with the previous version of 7.2.8 build1639 (GA) (Mature).

Upgraded via FMG (Firmware Template) following the recommended upgrade path.

As of the moment I can't share the configuration due to clients privacy. 

This is a Hub/Spoke toplogy. Some Firewall use VDOMs some not.

Hope this information helps. 

Appreciate it!

[Toshi_Esumi]

Then, call in or open a ticket with TAC to get it troubleshot privately by TAC.
This community is not a good for that.

Toshi