Custom Email Notifications

[wanzu]

Hello Team

Am inquiring if any user has been able to set custom  email notifications for the fortinac like  Authentication failures or a connected device  instead of using the default email .

#Fortinac Email notifications

[AEK]

Hi Zu

Did you check here?

https://docs.fortinet.com/document/fortinac-f/7.6.0/administration-guide/589497/email-sms-message-te...

[wanzu]

Hello AEK 

I was referring to the notifications from events and alarm's not the portal ones 

[ebilcari]

If you are referring to 'Event to Alarm Mapping' than the email template is built-in in the system. I'm not aware of any options to personalize it's content. You can explore the options with a Custom Script which gives more flexibility:

[wanzu]

Hello ebilcari

Yes am  referring to these alerts take an  example of the alert below , how can i customize it   

[wanzu]

And where are they located if am to use a script FortiNAC  

[ebilcari · Accepted solution]

There is a link on the previous reply referring to this article, you can also check this one.

[ebilcari]

There is also a predefined command to test the email that can be used in the script:

sendemail
Usage: send-test-email [-file=<fileName>] -message=<message> -subject=<subject>
-to=<mailTo>
Send a Test email to verify Email server config
-file=<fileName> File to attach to test email
-message=<message> Message to be used in the test email ex: This is a
mail test
-subject=<subject> Subject to be used in the test email ex: mail test
-to=<mailTo> Email To address ex: user@mail.com

[wanzu]

Hello @ebilcari  much appreprication for the  guidance  so far, am  inquiring  where is the location of these alarms in the fortinac itself , i have not configured the syslog server , i need to capture the alarm as it being generated or after being generated and then modify the contents before sending the email.

[ebilcari]

Firstly you need to create a 'Mappings' to tie the event and the call of the custom script. The script can parse the event data, modify the content and than send the email. I will try to create a specific script and maybe publish it as an article in the next days.