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pablo
New Contributor

Constant disconnects on Windows 7

[ it doesn't appear I can reply to my own post so I'll top-post an update ]

 

It seems the server end had the timeout setting at 300s.  This doesn't quite jive with what I was seeing (a running top command) would disconnect but at least it's one variable that has been changed (to 24h).  We'll see!

 

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Hi,

 

I'm currently running FortiClient 5.2.2.0624 on Windows 7/32-bit.  It's a VM which does very little but run VPN software from different clients.   I run only one VPN client at a time.  The Windows Firewall is disabled.

 

What I'm seeing are random disconnects.  It's a bit frustrating because at times my connection may only last a few minutes yet other times, several hours.

 

I ran the VPN client in Debug mode and I'm attaching the file.  I sanitized the log file and replaced the destination host name with myvpn.example.com

 

Any help would be appreciated. 

Thank you!

-pablo

1 REPLY 1
Chris_Lin_FTNT

You can run 'diag debug app sslvpn 255' on FortiGate at the same time.

 

How about your VM host? Is it hyper-v, vmware, or kvm? How is your network configured?

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