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Console Not working
I have a FortiSwitch 108E-FPOE. Its bran new. I have a RJ-45 to USB Console cord. I've tested the cord and it works great on my FortiGate 60e. When I connect it to the switch (I use PUTTY, it doesn't error when I connect), I hit enter and nothing happens. I reboot it while its connected and I get characters like this "$Yâ–’â–’yâ–’â–’Zâ–’â–’[", instead of any boot messages. I have already updated its firmware and it's running v6.4.1,build0411,200409 (GA). I (unfortunately) did not check the console connection before the firmware update.
After updating the firmware through the IP, I tried to set it up as a Managed FortiSwitch. Ss soon as I setup the FortiLink Interface, it was never heard from again. I waited for several hours but it never connected to the forigate, I was never assigned an IP from it, through any of it's ports; I couldn't assign an IP to myself and get in through the default IP or through the subnet created from the ForiGate.... or anything I tried. That is when I tried the console cord and found that nothing happened.
I reverted the config on the my FortiGate but still didn't hear anything from the switch. I factory reset the swtich (using the button on the front). It got an IP from the Fortigate, I could connect to the IP using HTTP, and setup the admin password again. Still no console connection though.
So now I'm here, it works (sort of) until I try to set it up for a Managed Switch. If I do that, the same thing happens. Either way, there is no Console connection at all.
Does this sound like an RMA issue or am I missing something in my ignorance?
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All of my ports on a FortiSwitch are now dead. Have tried the paper clip factory reset several times. Still nothing. Console doesn't work either. Did you find a solution?
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Thanks for sharing. It happend same to me. When I DISCONNECT the console, the switch boot up normally...
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As it was advised on the thread I'd try the following:
1) Do not have console cable connected to the switch when it boots up
2) Only use console cable that came in the FAP box
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Connect the device’s console port to the management computer using the provided
console cable.
Start a terminal emulation program on the management computer, select the
COM port, and use the following settings:
Baud Rate: 115200
Data bits: 8
Parity: None
Stop bits: 1
Flow Control: None
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In my case this happened to me until I realised that the console port is in the back and it is not the mgmt port. It sounds stupid but I put it here in case it has happened to someone else. XDD

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