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dzangpo
New Contributor

Connection was terminated unexpectedly forticlient mac forticlient version 7.4

Dear Team,

After installing FortiClient Version 7.4.0.1645, I am getting this error and couldn't connect to my Fortigate 81E with firmware v7.4.4 build2662 (Feature). It used to work fine before without any issues but I feel it was cased either by firmware upgrade or FortiClient upgrade. 

 

 

2 REPLIES 2
xshkurti
Staff
Staff

@dzangpo 
What error do you get in FortiClient now that it crashes?
Can you share some screenshot of any logs?

mle2802
Staff
Staff

Hi @dzangpo,
Can you please refer to this document and export forticlient log to see if there is any error https://docs.fortinet.com/document/forticlient/7.4.0/administration-guide/544799/exporting-the-log-f...

Please also set log level to debug for more information before replicate the issue.

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