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KS-emp100Git
New Contributor

Connection Fritzbox 7590 frequently breaks off connection with FortiClient VPN 7.0.8.0427

Hi everybody,

 

hoping to get an Idea or solution here with this issue.

I am working in homeoffice, but the Connection Fritzbox 7590 frequently breaks off connection with FortiClient VPN 7.0.8.0427 of my company. 

Is there anything known which should be set up in Fritzbox - or FortiClient to stabilize the connection.

I am not skilled with admin knowledge but i can manage to setup my own Fritzbox accordingly if needed.

 

looking forward to hearing from you,

Daniel

3 REPLIES 3
xshkurti
Staff
Staff

@KS-emp100Git 

Are you using SSL VPN or IPsec VPN?

 

Each of them has different set of settings in FortiClient configuration.

KS-emp100Git
New Contributor

Hi xshkurti,

 

asked back to our IT = SSL.

xshkurti
Staff
Staff

@KS-emp100Git 

We may need to check FortiClient logs and there will have some of your confidential data.

I suggest you open a ticket with our TAC support to check those logs.

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