ConnectWise integration

Coldfirex · ‎11-21-2011

Has anyone attempted to use the FA to ConnectWise integration for reports? I was looking at the documentation (which is very scarce), and can' t tell if its possible to have the FA send the data from multiple FGs to the correct company in Connectwise. Thanks!

AndySkrzypczak · ‎02-27-2012

good question... trying to set it up too... I have opened a service ticket with Fortinet to see if they can assist. The documentation was very limited and a little ambiguous.

Andy

Coldfirex · ‎03-11-2012

What did support have to say?

AndySkrzypczak · ‎03-12-2012

No resolution yet... I' ve had a ticket open for over a week and a technician worked with me on it for about 30 minutes. He said he had never even heard of " ConnectWise" and just ended up redoing the tasks I had already performed. It is now in a status of " Researching" - I' m not very hopeful at this point. If I get a resolution I will rewrite the integration instructions and post them here.

Andy