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dbalzen
New Contributor

Configuration and Installation Status widget missing from managed device dashboard

I have a FortiManager managing 60C's and 60D's both running firmware version 5.0.11 and 4.0MR3 Patch 18.  On the 60C's no matter what version of F/W they are running I cannot see the Configuration and Installation Status widget on the dashboard for that particular device.  I can see it fine on the 60D's.  Has anyone ran into this before?

 

Any help would be greatly appreciated.

 

Thanks,

5 REPLIES 5
Ralph1973
Contributor

Maybe too simple, but does it work with a different browser or after you have cleaned your browser cache?

 

Regards,

Ralph

 

dbalzen

Tried that, it didn't work.  Thanks for the input though.

scao_FTNT

what is the FMG version? we may need FMG db config to investigate the issue

 

if you can provide a FMG db, you can open a ticket and upload your config. send me a message for the ticket ID, I will follow up your case

 

Thanks

 

Simon

dbalzen

would there be a setting in the CLI or GUI that would remove this just from the 60C's?

 

Thanks!

scao_FTNT

what is the FMG version? can you check "exec dm revlist" for that device, revision list looks OK?

 

Thanks

 

Simon

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