Community Forum: Change the user avatar to custom image

[Secusaurus]

Dear Community support,

I've had a custom avatar image a while (think, I've set this two-three years ago) and tried to update it recently. But my finger was too fast, so I got one of the "community avatars" now.

Now, my question is: How can set a custom image?

Following the FAQ, this seems a little bit outdated:

https://community.fortinet.com/t5/help/faqpage/title/images_changeicon

The gallery is now called "photos" and uploading a public photo does not enable an additional tab in the settings area.

Is this simply not possible anymore or am I missing something?

Thanks,

Christian

[Anthony_E · Accepted solution]

Hello Secusaurus,

So if you select your pic:

You can after browse a picture :

Hope it helps,

Anthony.

[Anthony_E · Accepted solution]

Hello Secusaurus,

So if you select your pic:

You can after browse a picture :

Hope it helps,

Anthony.

[Secusaurus]

Unfortunately, no. This is how it looks for me on Chrome, Firefox and Edge:

[AEK]

Hello Anthony

I don't have such feature neither.

[Anthony_E]

Hello all,

I see. I will investigate and come back to you.

Regards,

[sw2090]

same here. Still have my custom avatar I once set but the option to up a custom avatar is gone in my profile too just like it is with the thread starter.

[Anthony_E]

I have contacted my technical support. I will come back to you all ASAP.

Regards,

[Anthony_E]

Hi all,

I did not forget you. I'm still discussing with my technical staff for this story.

I come back to you shortly.

Regards,

[Anthony_E · Accepted solution]

Hi all,

You should be able now to upload your avatar :)!

Regards,

[Secusaurus]

Thanks, Anthony! It works now!