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Secusaurus
Contributor

Community Forum: Change the user avatar to custom image

Dear Community support,

 

I've had a custom avatar image a while (think, I've set this two-three years ago) and tried to update it recently. But my finger was too fast, so I got one of the "community avatars" now.

Now, my question is: How can set a custom image?

 

Following the FAQ, this seems a little bit outdated:

https://community.fortinet.com/t5/help/faqpage/title/images_changeicon

The gallery is now called "photos" and uploading a public photo does not enable an additional tab in the settings area.

img1.png

 

Is this simply not possible anymore or am I missing something?

 

Thanks,

Christian

FCP & FCSS Security Operations | Fortinet Advanced Partner
FCP & FCSS Security Operations | Fortinet Advanced Partner
2 Solutions
Anthony_E
Community Manager
Community Manager

Hello Secusaurus,

 

So if you select your pic:

 

 

 

Screenshot 2024-01-04 150432.png

 

You can after browse a picture :

 

Screenshot 2024-01-04 150610.png

 

Hope it helps,

 

Anthony.

 

Anthony-Fortinet Community Team.

View solution in original post

Anthony_E
Community Manager
Community Manager

Hi all,

 

You should be able now to upload your avatar :)!

 

Regards,

Anthony-Fortinet Community Team.

View solution in original post

10 REPLIES 10
Anthony_E
Community Manager
Community Manager

Hello Secusaurus,

 

So if you select your pic:

 

 

 

Screenshot 2024-01-04 150432.png

 

You can after browse a picture :

 

Screenshot 2024-01-04 150610.png

 

Hope it helps,

 

Anthony.

 

Anthony-Fortinet Community Team.
Secusaurus

Unfortunately, no. This is how it looks for me on Chrome, Firefox and Edge:

img2.png

FCP & FCSS Security Operations | Fortinet Advanced Partner
FCP & FCSS Security Operations | Fortinet Advanced Partner
AEK

Hello Anthony

I don't have such feature neither.

avatar.png

AEK
AEK
Anthony_E
Community Manager
Community Manager

Hello all,

 

I see. I will investigate and come back to you.

 

Regards,

Anthony-Fortinet Community Team.
sw2090
SuperUser
SuperUser

same here. Still have my custom avatar I once set but the option to up a custom avatar is gone in my profile too just like it is with the thread starter.

-- 

"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams

-- "It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
Anthony_E
Community Manager
Community Manager

I have contacted my technical support. I will come back to you all ASAP.

 

Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hi all,

 

I did not forget you. I'm still discussing with my technical staff for this story.

I come back to you shortly.

 

Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hi all,

 

You should be able now to upload your avatar :)!

 

Regards,

Anthony-Fortinet Community Team.
Secusaurus

Thanks, Anthony! It works now!

FCP & FCSS Security Operations | Fortinet Advanced Partner
FCP & FCSS Security Operations | Fortinet Advanced Partner
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