Clients not available under WiFi Monitoring in Fortiportal

[efernandes]

I have a Fortigate being managed by a Fortiportal.
The WiFi clients show in the Fortigate and the Fortiswitch monitoring in the Fortiportal but donot show up in the WiFi monitoring section of the Fortiportal.

Is there a service that I need start or enable for this to work.

[Stephen_G]

Hello efernandes,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[tnesh · Accepted solution]

Hi @efernandes , 

What's the FortiPortal version?

Meantime, ensure the FortiAP has being checked/selected under Customer/Organization -> Sites -> Managed FortiAP. 

Also, may consider to re-poll FMG, and re-select the managed FortiAP under Organization -> sites

Reference: https://docs.fortinet.com/document/fortiportal/7.2.2/administration-guide/839230/sites

[efernandes]

This worked, Thanks!