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Lui13
New Contributor

Client Windows Remove DHCP due to Conflict

Dear All,

 

Can someone help me about my FortiGate-40F and Ubiquity Switch and Routers when Windows is want to connect to WiFi ubiquity WIFI in FortiGate this device is being remove all Windows devices except to smartphone only smartphone can use this the WiFi. Set up is i created a VLAN on LAN1 range of 192.168.8.5 - 192.168.9.254 and the on the Ubiquity Controller i created the same name and VLAN number

 

Sorry for the English :D

 

Please see attached Pictures.

 

VLAN Setting on Ubiquity.pngWifi setting.pngsetting3.pngsetting2.pngsetting1.pngRemove from DHCP devices.png

 

Thank you,

2 REPLIES 2
Stephen_G
Moderator
Moderator

Hello,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Thanks,

Stephen - Fortinet Community Team
ap
Staff
Staff

Hi @Lui13 ,

 

You can try to traceroute or ping the device with IP address from fortigate CLI.

 

On your windows machine, you can check if there is another device with same IP address and find out which device that is using MAC address.

 

You will need to check ARP table on Windows PC using "arp -a" command and find out which device is having the same IP address.

 

Cheers,

Ankit

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