Cli allows me togin but won' t except any commands????

[SweetHeart161]

I have my fortigate 50a and I can' t login to it through http.. so I connected to it through hyperterminal and it allows me to login but won' t allow me to execute a factory reset.. it does allow me to execute " exit and system info" command" it says it is in transparent mode and root VDOM.. which I think is keeping me from executing any commands any ideas???

[SweetHeart161]

I set up the vdom.. had the same login but the only difference I could tell was it wouldn' t allow me to access firewall... when I could login.. and any info as to how to set up a vpn and how to connect through windows would be much appreciated.. ipsec and ip configuration to work on my network...

[SweetHeart161]

No help?

[torgnyw]

Try config vdom ? or config global and then execute factoryreset. \\ Torgny