Clear Forticlient SAML cookie on Mac?

[esec]

Hi,

We have some issues that Mac users get a white login screen when using FortiClient and SAML, so trying to clear the SAML cookies but can´t find it. I have cleared everything with Forti in /Library/Preferences and /Library/Application Support. But still the SAML cookie seems to be saved somewhere else.

Do anyone know how to clear it? 

Thanks!

[vforti]

Hi,

Cookies seem to be stored in the user keychain on macOs.

[CristianTurcu]

Worked for me. I had to shutdown the forticlient

[CristianTurcu]

... does not always work :(

[shakil]

In macOS Monterey, this cookie file is located in ~/Library/Application Support/FortiClient.

[RachelGomez123]

Try this steps to clear cookie on Mac-

Step 1: Terminate all running applications using the Cmd+Q key combination.

Step 2: Open a Finder window and use Shift+Cmd+G to navigate to the directory

~/Library/Caches.

Library Cache

Step 3: Manually open every folder, select all the files using Cmd+A, and move everything to the Trash. If required, enter your password.

Note: It’s not advisable to delete cache folders. Keep them to avoid any system conflicts and only delete the files inside.

Step 4: Once again, using the Shift+Cmd+G key combination, now go to the folder

/Library/Caches.

Step 5: Do the same thing—manually delete all files inside each folder there.

Step 6: Reboot. The first time the system boots may take a little longer than usual. This is normal.

If there are multiples user accounts in the system, you have to repeat the same steps for each of them.

Regards,

Rachel Gomez