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Bob_Shaw
New Contributor

Cant upload lager files

We are having trouble uploading files to our web server. If the file is larger then the Oversize Memory Threshold it file stops uploading and errors out. I there a way to stop it from scanning outing files? we can download any file size with no problem. If I try to upload a file larger then 12MB iI get the error. I made sure that the Protection_profile we are using hass Pass selected.
16 REPLIES 16
Not applicable

hmm... with pass option enabled? It looks like a bug (someone else mentioned something like that) What firmware and device do you use? Try the exempt list to temporarily solve the problem. Put your FTP site (ip or url) on the exempt list and I guess no AV or filesize limmited will be enforced.
Bob_Shaw
New Contributor

Im using version 2.80 Build 184. The with " Pass Option enabled" is in the Firewall section under the Protection Profile and then the filter_wizard profile. It has different protocols for the Anti-Virus and for the the Oversized File/Email line I have Pass selected. I dont see a exempt list in any of the settings. This is a WiFi-60 model.
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donnat
New Contributor III

same problem with 2.8build184 and build207, but with build219(MR4) no problem...

Cluster Active/Passive Fortigate-1500D 6.0.9 (AV, DLP, AppCtrl & IPS, DHCP, AlertMail, Fortiguard Web & AS, OSPF & RIPv2, SSL-VPN Portal Web and Tunnel) FortiAnalyzer-3000D 6.0.8 (Log, Syslog, Alert event, Quarantine & Report)

Cluster Active/Passive Fortigate-1500D 6.0.9 (AV, DLP, AppCtrl & IPS, DHCP, AlertMail, Fortiguard Web & AS, OSPF & RIPv2, SSL-VPN Portal Web and Tunnel) FortiAnalyzer-3000D 6.0.8 (Log, Syslog, Alert event, Quarantine & Report)
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UkWizard
New Contributor

I would suggest to temporarily add an additonal rule in the rulebase to allow ftp access to your ftp servers Ip address(es) that do not scan. Put it above the normal rule and it will allow you to work in peace for now. Does sound like a bug though. will test myself if i get a chance.
UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.
UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.
Bob_Shaw
New Contributor

I added the rule above the other rules and its working now. Thanks UkWizard
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Bob_Shaw
New Contributor

Have you tried using the schedule. Create a schedule and then use that in the policy.
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