Cant open a new Endpoint profile on FortiSASE

[Tamir36]

Hi,

On FortiSASE > ENDPOINTS > Profiles tab

We have one existing profile and when I try to add another profile its give me an error:

"Could not find matching endpoint policy."

I can't figure out what I'm missing or what I'm doing wrong

I would appreciate your advice.

[Anthony_E]

Hello Tamir,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[smaruvala]

Hi,

- Do you see the default profile or was it changed?

- I am suspecting default profile is not seen in SASE portal which is why you are not able to create a new profile. If this is the issue then I would suggest you to open a case with out Support team so that it can be checked from the backend.

Regards,

Shiva