Cannot unlock embedded vimeo video

[CedricZ]

Hi Community,

I'm trying to allow Vimeo video player on one of our webpage but it remains blocked.
I'm using Fortigate 7.0.7
Web link: https://fastrent.ch/fr/gamme-verte/broyeur-electrique

Link to allow: https://player.vimeo.com/video/460946876

I want to unblock completely the player.

I tried differents ways with no luck. 
I added player.vimeo.com to the web filter > URL Filter 
trying with simple, wildcard, allow, exempt etc.
It never get unblocked.

Have someone an idea how to resolve this?
If you need additional informations let me know.

Thanks for your help.
Br,
Cedric

[Jean-Philippe_P · Accepted solution]

Hello Cedric!

Thanks for posting on the Fortinet Community Forum.

Can you check if you followed all the process described in this KB article please :

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Allow-certain-VIMEO-channels/ta-p/194481

Tell me if it helped you or not, please.

Kindest regards,

[CedricZ]

Thank you Jean-Philippe.
It seems to work by adding to the url filter:
www.player.vimeo.com
Type: Simple
Action: Exempt

Best regards,
Cedric

[jaden321]

To unblock the Vimeo video player on your webpage while using Fortigate 7.0.7, you can try the following steps:

1. Log in to the Fortigate management interface.

2. Navigate to the "Security Profiles" menu and select "Web Filter."

3. In the "URL Filter" section, click on "Create New."

4. In the "Web Filter Profile" window, under the "URL Pattern" field, enter the following URL: https://player.vimeo.com/*.

5. Select the appropriate action you want to apply to this URL. To unblock the Vimeo video player completely, choose "Allow."

6. Save the settings and apply the new web filter profile.

7. Clear your browser cache and try accessing the webpage again. The Vimeo video player should now be unblocked.

If the above steps don't resolve the issue, you can try the following additional troubleshooting steps:

1. Check if there are any other web filtering or firewall rules in Fortigate that may be conflicting with the URL filter you created. Make sure there are no conflicting rules blocking the Vimeo player.

2. Verify that the web filter policy you created is being applied correctly to the specific webpage or IP address where the Vimeo player is embedded.

3. If you have any other security features or antivirus software enabled on your network, ensure that they are not blocking the Vimeo player.

4. Contact Fortinet support or consult their documentation for further assistance in troubleshooting the specific version of Fortigate you are using.

Remember to always follow your organization's IT policies and consult with your network administrator before making any changes to your network security settings.