Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Sigit
New Contributor

Cannot connect to VPN using forticlient

THi,

I'm having trouble connecting VPN using forticlient, it keeps having error Credential or SSLVPN configuration is wrong (-7200) or Unable to establish the VPN connection.  The VPN server may be unreacheable (-8).

I tried deleting the user and create it again.

Can anyone help me?

 

Thank you

3 REPLIES 3
larsbollas
Staff
Staff

Hi Sigit,

Is this working before? or is this a new setup?

You can follow this kb to troubleshoot your issue regarding Forticlient SSLVPN:
https://docs.fortinet.com/document/fortigate/6.2.0/cookbook/587408/ssl-vpn-troubleshooting

Regards.
Lars Bollas
NSE4
Sigit

Hi,

In another laptop there's no problem, but in some laptops have that issues.

 

Regards,

 

Sigit

VinayHM
Staff
Staff

What is the forticlient version and firmware version?

Please collect the sslvpn debug logs and check for the error.

Vinay HM
Labels
Top Kudoed Authors