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rjvilla
New Contributor II

Cannot change/save VLAN to 802.11ad trunk port

Running a Fortgate 60E running firmware 7.4.5 with a Fortilink connection to a Fortiswitch 124E PoE switch running firmware 7.6.0.  I have created an active trunk using two ports (15 and 17) on the switch controller and trying to change the vlan from the default to another VLAN I have created. When I do this in the GUI I get a red banner in the upper right that says "Failed to Save Changes". I get no other information that I can find in the logs or documentation on why this would happen or how to resolve it.

1 Solution
rjvilla
New Contributor II

I removed the space from the trunk port  name and was able to save the VLAN.

View solution in original post

6 REPLIES 6
Kush_Patel
Staff
Staff

Hello rjvilla,

 

I tried creating a trunk and added two ports as member. Then changed the VLAN from default to the custome one without getting the error. Can you try performing the same action in a different broswer or in an incognito mode ? If it is still not working, can you attach the screenshot of the error message along with the config of trunk port and their members ? 

 

Thank you,

Kush. 

rjvilla
New Contributor II

Different browsers/incognito do not make a differenceWhat cli command will give me the config that you would like to see? I'm still learning the cli. The first screenshot shows the selection of changing the Native VLAN ... when I press Apply then I get the second screenshot that shows the error.

 

Screenshot 2024-10-16 at 1.07.10 PM.png

Screenshot 2024-10-16 at 1.05.28 PM.png

tpatel

Please click on below link and Follow the step which shows in article.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Error-Failed-to-save-changes-when-modifyin...

 

 

rjvilla
New Contributor II

This doesn’t fix the issue. the issue indicated in this was corrected in 7.4.5 which i’m running and I have no slash in my switch name.

rjvilla
New Contributor II

I used the debug command in the link provided and when I select the trunk port and then choose a new Native VLAN,. I get the following error in the trace output.

 

[httpsd 21043 - 1729456346 info] api_cmdb_request_init_child[2822] -- querying CMDB child entry (mkey='NASVM%20Trunk')
[httpsd 21043 - 1729456346 error] api_cmdb_request_init_child[2826] -- unable to find 'NASVM%20Trunk' in table 'switch-controller.managed-switch:ports'
[httpsd 21043 - 1729456346 info] handle_cli_req_v2[4460] -- returning to original vdom "root"
[httpsd 21043 - 1729456346 warning] api_return_http_result[1307] -- API error 404 raised

 

 

rjvilla
New Contributor II

I removed the space from the trunk port  name and was able to save the VLAN.

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