I used FortiClient to access to VPN for some weeks but then suddenly something changed. I'm not able to access the VPN anymore. I don't even find the server that I saved and used to access to. In the application window I don't see where to insert all the server information anymore. It also says "FortiClient disconnected". Why's that?
Also, I think the problem is that I have downloaded the full client version that goes in trial mode for a certain period and after that it isn't possible to use it anymore. Is this the case? If yes, how could I eventually buy a license?
To check the forticlient version on the left-hand side of forticlient application you see the option "About". Click on About to see the forticlient version. If you are using a trial license then it is valid only for some time. If you want to buy a full license then you need to contact your re-seller or local partner.
Check your internet connection. If that's fine, restart FortiClient and make sure your server information is correct. Check if your firewall or antivirus might be causing problems. Update FortiClient if needed, and see if you accidentally changed any settings. If you're stuck, contact your IT support for help. If all else fails, consider uninstalling and reinstalling FortiClient, but be sure to save your settings first. Hope it may help!
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