Cannot Delete Interface - The entry is used by other 4 entries

[KPS]

Hi!

I am using a Fortigate 200E with software version 5.4.5

I am trying to delete a vlan-interface. The problem is:

fg200e_HZ_1_1 (interface) # delete Inet992
The entry is used by other 4 entries
Command fail. Return code -23

fg200e_HZ_1_1 (root) # diagnose sys checkused system.interface.name Inet992

--> The GUI shows 4 references, but there are NO references.

The config does not show any other occurence of the name "Inet992" except the interface definition.

Do you have any idea, how to delete the interface with the "invisible" references?

Thank you and best wishes

KPS

[emnoc · Accepted solution]

Your probably missing a address binding, What I would do is to download the cfg and parse thru it or use

 clid-cmd   show | grep -f Inet992

And look for any references.

Ken

[rwpatterson]

Once in the past on a smaller unit I had a similar issue. A reboot cleared that issue up. Not sure if you can do that. It was up way too long.

[KPS]

show | grep -f Inet992

--> did only show the interface definition

I will try to schedule a reboot, tomorrow.

Thank you for your help!

[darwin_FTNT]

The cmdb by design has handlers for configuration changes event.  Config change shouldn't require a reboot.  Event handler sends the new config to kernel, stopping/restarting affected daemons, validate settings, etc.  If it is easily replicable to do a config change that takes effect only after reboot, just file a new bug or contact support.  Rebooting also clear the session states and will disrupt client/server connections.

[rwpatterson]

In my case, the config didn't change, it's just that the bindings couldn't be seen. After the reboot, there were still no longer any bindings (even though there weren't prior either) and the GUI then showed zero and I was able to remove the entry.

[emnoc]

OP might need to upgrade off  that version. I  never seen this behavior in all of  years  btw

[Toshi_Esumi]

I did have the same experience rwpatterson had in the past at least a couple of times even with the modern versions like v5.x. I think it's related to some certain operations/changes like deletion of referred objects and re-naming some objects before deletion, etc. mainly by error, and subsequent action of corrections. It's difficult to replicate unless you're a software tester.

[hklb]

Hello,

Check your dashboard (for all your admin user). It doesn't appear in CLI !

Perform a backup and search Inet992

Lucas

[KPS]

Hi!

After a reboot, everything looks good!