Can you White List a FortiGuard Blocked Site?

[CorneJvV]

Hello All My client asked me to Allow a certian site that is currently blocked on our Web Filter. I have added in the site into the URL Filter and set the properties to allow. From the Web Filter Profile -> Advance Filter-> we have the URL Filter. Message when trying to access the site: Web Page Blocked! You have tried to access a web page which is in violation of your internet usage policy. URL: www.tasolsolar.co.za/ Category: Sports To have the rating of this web page re-evaluated please click here. ------------------------------------------------------------------------------ The site is about solar energy and FortiGuard has it as sports, which is blocked on our Web Filter Profile. Please advise

[Dave_Hall]

You can re-classify a URL or link via a rating override (see below), but the URL filter (that is tied to the web filter profile) should have also worked -- assuming it is applied to a firewall policy covering web traffic. When posting a question it would help us a lot if you also provide the make/model of Fortigate you are using and also the firmware installed on it.

[rwpatterson]

If you go here and have Fortiguard re-evaluate the site, that should take care of things. They are pretty quick about it. They say 24 hours, but I have gotten results in under 6. YMMV

[Sean_Toomey_FTNT]

You can use that link posted above if the site needs to be recategorized, meaning it is in the wrong category based on its content. The site above, www.tasolsolar.co.za/ is a good example of this. It was categorized as sports but it isn' t a sports website. Just make sure it' s for that purpose and not because you have an organizational need to allow a site that is correctly in a blocked category.. that is what the Rating Override is for. Some organizations also employ a whitelist/blacklist by using the local URL filter in combination with the FortiGuard service. This gives you the ability to whitelist wildcard sites as well as specific URL' s that are absolute and do not require communication to FortiGuard to work. For example, you might use the local URL filter to whistlist your domains. Hope this helps. Cheers!